kf66 Responsible Gaming

Gambling is entertainment — not a way to earn income. kf66 is committed to keeping it fun, safe and in control for every player in Bangladesh.

21+ Only — Adults Aged 21 and Above

At kf66, we believe that gambling should always be a form of entertainment — an enjoyable way to follow cricket, explore casino games, and experience the thrill of competitive play. It should never become a financial strategy or a means of escaping personal difficulties. We recognise that for a small number of players, gambling can stop being fun and start causing real harm. That is why responsible gaming is not a footnote at kf66 — it is central to how we operate.

kf66 serves players across Bangladesh — from Dhaka and Chittagong to Sylhet, Rajshahi and beyond. We are acutely aware of the social responsibility that comes with providing an online gaming platform in this market, and we take that responsibility seriously. The tools, policies and support resources on this page are here for every player, at every stage of their journey with kf66.

Our Commitments

How kf66 Protects Players

21+ Age Gate

All players must be 21 or older. Age verification via national ID is mandatory at registration. Underage accounts are closed immediately.

Deposit Limits

Set daily, weekly or monthly deposit caps directly from your account. Limits take effect immediately and can only be lowered — not raised — for 24 hours.

Session Time-Outs

Take a break of 24 hours, 48 hours, 1 week or 1 month with a single tap. During a time-out you cannot log in or place any bet or deposit.

Self-Exclusion

Exclude yourself from kf66 for 6 months, 1 year, 5 years or permanently. Contact support to activate. Exclusion cannot be reversed once applied.

Reality Checks

Enable on-screen reminders that show you how long you have been playing and your net session result — so you always stay aware of time and spending.

Support Access

Our responsible gaming support team is available 24/7 via live chat and email. We respond to all responsible gaming requests as a priority.

Player Tools

Responsible Gaming Tools Available to You

Deposit Limit Control

You can set a maximum amount you are willing to deposit in any given day, week or month. Once set, a lower limit activates instantly. If you request a higher limit, a mandatory 24-hour cooling-off period applies before it takes effect. This gives you time to reconsider, which is exactly the point. To adjust your deposit limit, log in and navigate to Account Settings — Responsible Gaming — Deposit Limits.

Session Time Limits

Set a daily time limit for how long you spend on the kf66 Platform. When your limit is reached, you will receive a notification and the session will close automatically. Keeping gaming sessions short and purposeful is one of the most effective habits for maintaining control over your play.

Time-Out Period

If you feel you need a short break from gambling, a time-out lets you step away from kf66 for a defined period — 24 hours, 48 hours, 7 days or 30 days. Your account remains intact but you cannot access it, deposit or wager during this period. Time-outs are a healthy tool even if you do not have a gambling problem — use them proactively whenever life gets busy.

Self-Exclusion

Self-exclusion is a formal, longer-term option for players who recognise that gambling has become a problem. You can request exclusion for 6 months, 1 year, 5 years or permanently. Once active, you will not be able to access your kf66 account or create a new one under the same identity. Contact our support team directly at [email protected] to initiate self-exclusion.

Know the Signs

Warning Signs of Problem Gambling

Problem gambling can develop gradually. It does not always look like what we expect. The following signs may indicate that gambling is no longer just entertainment. If you recognise any of these in yourself or someone you know, please reach out for help.

Gambling with money meant for rent, food or bills

Chasing losses by betting more to win back what was lost

Losing track of time and spending longer sessions than intended

Hiding gambling activity from family or friends

Feeling irritable, anxious or restless when not gambling

Using gambling as a way to cope with stress, anxiety or low mood

Get Support

You Are Not Alone — Help Is Available

If gambling is causing stress, financial difficulty or relationship problems, professional help is available. You do not have to wait until things feel out of control. The organisations below offer free, confidential support to anyone in Bangladesh who is concerned about their gambling or someone else's.

National Mental Health Helpline (Bangladesh)

The National Mental Health Helpline operated by the Directorate General of Health Services offers free counselling support across Bangladesh. If gambling-related stress is affecting your mental health, speaking to a professional counsellor is a positive first step. Services are available in Bengali and are entirely confidential.

Kaan Pete Roi (Bangladesh)

Kaan Pete Roi is a mental health initiative providing emotional support through active listening. Trained volunteers offer non-judgmental, confidential support to callers experiencing distress — including financial anxiety connected to gambling. Available in Bengali, serving players in Dhaka, Chittagong, Sylhet and beyond.

Gamblers Anonymous (International)

Gamblers Anonymous is a worldwide fellowship of people who share their experience, strength and hope to solve their common problem and help others do the same. Meetings are available online in English, making them accessible to players across Bangladesh regardless of location. Participation is voluntary and completely anonymous.

Contact kf66

Reach Our Responsible Gaming Team

If you would like to activate a deposit limit, time-out or self-exclusion, or if you simply want to talk to someone about your gaming habits, our dedicated responsible gaming team is here for you. All responsible gaming requests are handled with strict confidentiality and treated as a priority. You can contact us at any time.

[email protected]

Live Chat

Available on-site 24/7 in Bengali and English

Response Time

All responsible gaming requests answered within 2 hours

kf66's Responsible Gaming Pledge

kf66 pledges to always put player welfare first. We will never pressure a player to continue gambling, and we will never make it harder to use our responsible gaming tools than it is to place a bet. If you use any tool on this page, we will honour your decision without question. Gambling should be enjoyable. If it stops being enjoyable for you, we want to help — not hinder.

Have More Questions?

Browse our FAQ for answers about accounts, payments and games — or explore kf66 Casino and play responsibly. 21+ only.

Read Our FAQ Explore kf66 Casino